COVID-19 (Coronavirus) Latest News


We understand that this is a stressful time for our customers. Our first priority is to ensure that all Australians overseas currently are given priority for returning home. We are working closely with our suppliers to ensure that customer travel plans are rerouted, rebooked or offered a travel credit for a future date where possible.

If you are currently travelling and being impacted by travel restrictions, or you are due to travel, and have booked with Flight Centre Business Travel, please contact your Travel Manager by phone or email.

If your situation is urgent and you are due to travel within 24 hours, please contact the Emergency Assist Team:

  • Inside Australia: 1300 050 560
  • Overseas: +61 7 3199 6898, or
  • Email:

To help you make an informed decision about the safety and wellbeing of your travellers during the COVID-19 (coronavirus) outbreak we have prepared the following information. It is your responsibility to ensure your travellers comply with any government travel restrictions.

The Australian Government’s Smartraveller and Department of Health websites are issuing new advice regularly as the situation unfolds.

Travel Hub

Get the latest travel updates from around the globe

Flight Centre Travel Group has created a Traveller News Hub - a resource that is constantly updated to help you stay informed as you plan and travel for business trips. Visit our Travel News Hub to get the latest pandemic updates, traveller information and travel alerts worldwide.

Visit Our Travel Hub

We’re here to support you

Due to the size of this outbreak, information is moving at a fast pace. We are regularly updating our Travel News Hub as information comes to hand, and we will continue to communicate with you via these important updates.

We encourage you to contact your Travel Manager with any questions you may have, and we have included a list below where you can get further information.

WorldAware's COVID-19 Intelligence Hub which is updated regularly
Smartraveller: for up-to-date advice on the outbreak
Australian Government’s Department of Health website

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