TOP 5 TIPS TO RESTORING TRAVELLER CONFIDENCE
Optimism is growing among travellers to take to the skies and roads again. So, we ask the question - is your business ready and what can you do to make your employees feel confident to travel in a post pandemic world?
Over the past year and a half, the top priority has been to stay safe during the Covid-19 crisis. Now that we are getting closer to our borders opening, we need to be able to manage risks and get on with our lives. Whilst virtual meetings became the norm (and still have their place and serve a purpose), they can’t replace the value of meeting a client in person – especially when it comes to building trust.
Many employees will be eager to get back out on the road again to see their customers and colleagues. But for every person waiting to get back on a plane, on the road, into the office; there are many others who will be worried about their health or simply glad to avoid the stress of travel.
OUR tips to restoring Traveller confidence
It’s clear that travellers will eventually have to learn how to be comfortable around people, especially in large airports, on crowded planes, and in very large convention hotels and resorts.
So it’s vital that businesses become focussed on giving their travellers the best possible support and resources when planning a business trip in these challenging times.
Check out our simple tips below to help ease any anxiety your travellers may have when embarking on their next business trip.
1. Update your travel policy and review regularly
Having a clear, up to date and well-defined travel policy will ensure expectations are clear regarding the type of travel allowed and maintaining visibility of traveller whereabouts.
2. Vet your suppliers carefully
It’s important to use reputable suppliers, particularly for hotels, airlines and car hire companies, because this will affect a traveller’s overall travel experience and the ability to assist in emergency situations.
3. Consider providing PPE kits
Providing employees their own PPE to take with them can go a long way to calm nerves around potential health risks. This could be as simple as providing a mask, sanitiser bottle and wipes, through to a more comprehensive kit with a travel thermometer.
4. Implement traveller tracking, notification and communication tools
Make sure your travellers have access to a mobile app, such as Tripcase, so they can receive push notifications if there is an emergency.
5. Provide access to up-to-date travel news sources
Equipping travellers with information and resources to support their trip is a must. Flight Centre Business Travel’s Traveller Hub is an interactive resource providing extensive up-to-date COVID-19 travel information.
Key Traveller Hub benefits for travellers
- Users can search by supplier category, country or region for the latest news on border changes and restrictions; airline routes and safety procedures for travellers; hotel re-openings and hygiene measures; as well as rail travel and car hire announcements.
- Traveller resources also include tips, frequently asked questions and useful links to help customers plan and pack for their next trip safely.
- The Traveller Hub also features a live interactive map, delivered by travel safety specialist Sitata, which shows areas to avoid, number of COVID-19 cases per country, recovery rates, and local social distancing rules.
Want to know more? One of the biggest topics in business travel right now is travel risk management, otherwise known as Duty of Care to employees.
We’ve broken down 8 key areas to make Duty of Care at your company easy!