The Support You Need

All the support you’ll need to get back to travelling 

Woman and two men meeting lobby


For many organisations being able to travel again will bring the competitive advantage needed to kick-start growth. Whether travel is for face-to-face meetings, client catch-ups, international networking or conferences – travel will be the catalyst for achieving business goals. 


To help you better understand what’s required for domestic and international travel now that borders are reopening, Flight Centre Business Travel (FCBT) has a raft of support tools and resources for your business. 

General Manager for FCBT, Cameron Harris, said one of the key support items for customers was the new Ready To Travel Resource Hub, which includes a page for domestic travel, international destination guides, traveller checklists plus country search tools and interactive maps for users to view entry requirements for the destinations they’re travelling to. 
“Many of our customers have already started travelling again after last year’s lockdowns, but for any travellers who want an easy way to check border restrictions or government regulations before they go – our new resource hub makes pre-trip planning quick and easy,” Cameron said. 
“Preparing for travel is about staying informed and being across what’s required by governments. Conditions change almost daily in Australia. Our traveller checklists and real-time search tools are the perfect back-up to the support and personal advice you can get from your FCBT Travel Manager.” 
Cameron highlighted that FCBT’s team of Travel Managers was supported by a dedicated COVID travel team appointed by parent company Flight Centre Travel Group. 
“This team ensures our frontline staff have access to fast and reliable information for any complex travel queries, which adds an extra layer of protection for our customers,” he said. 
As business travel gets back on track, our Ready To Travel Resource Hub & Travel Experts, ensure a stress-free return to travel.

As an FCBT customer you have access to numerous lines of support including: 

Brand Support: Your dedicated Travel Manager 

First port of call before you travel in 2022 is your dedicated Travel Manager. Your Travel Manager is only a phone call or email away. Knowledgeable in all aspects of business travel, our team has also two years of managing travel during a pandemic. Whether it’s a last-minute flight cancellation, visa query or covid testing question – we’re ready to simplify your business travel in any way we can.  


People Power: The experts leading our specialists 

FCBT’s team is backed by a dedicated COVID travel team tasked with providing expert COVID-19 travel advice. The initiative provides Travel Managers with a team of senior travel experts on standby to help with complex COVID customer travel requests or itineraries. The COVID team will provide assistance on everything from crisis support and supplier policies, visas, exemptions and everything in between.  


Travel Intelligence: Ready To Travel Resource Hub 

Before travelling domestically or internationally be sure to visit our Ready To Travel Resource Hub
Country Search Tool
Planning your trip
Use our country search tool to find the latest travel restrictions, quarantine and testing requirements for domestic and international travel routes. The tool, which is powered by global travel risk experts Sherpa, includes a destination search engine that provides real-time data based on where you’re travelling to and from. When conditions are changing rapidly, the tool uses handy pop ups to indicate if content will be updated soon following government advice. 
Covid Travel Map
Interactive map
If you prefer to research using visual tools, our interactive map, which draws on real-time data supplied by Sherpa, is a great tool for checking which countries you can travel to and what border restrictions and requirements are in place. Just a hover your mouse over your destination and a pop-up with info will appear. 
Traveller Checklists
Traveller checklists 
Download our handy domestic and international checklists and save to your mobile for an easy pre-trip planning list you can review whenever and wherever you need.   
International Page
International destination guides
On our international page, we have a comprehensive overview of things to do or consider if you’re travelling to any of the key corporate destinations including USA, UK and Singapore
Domestic Page
Domestic Border Information 
Our domestic page includes all the essential links to government advice for each state.  

At FCBT we’re all about making business travel simple for you. If for any reason you can’t find what you’re looking for or need advice on your travel requirements – please don’t hesitate to get in touch with your Travel Manager. 


If you’re not a FCBT client call 1300 797 826 to speak to our team today. 

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