FCTG Appoints Global Sustainability Officer

Flight Centre Travel Group appoints Global Sustainability Officer

Flight Centre Business Travel's parent company, Flight Centre Travel Group (FCTG) has appointed Michelle Degenhardt as its global sustainability officer.
In the newly created role, Michelle will work closely with FCTG’s people at all levels to help ensure the company’s business practices are economically, environmentally and socially sustainable. She will collaborate with FCTG’s senior leadership team, employees, leisure and corporate customers, suppliers and other stakeholders to further develop and oversee the execution of strategies to deliver on the organisation’s environmental, social and governance (ESG) objectives.
Michelle is based in FCTG’s global head office in Brisbane, Australia and will report to Brett Anderson, FCTG’s global head of risk and sustainability.
“Sustainability is an area that is extremely important to our company, our people and our leisure and corporate customers,” FCTG managing director Graham Turner said.
“While we have always had a strong commitment to operating sustainability, as evidenced by the vast array of programs and initiatives that are deeply embedded within our organisational culture, we are committed to enhancing our record in the future.
“Michelle’s appointment to this newly created role underlines this commitment and follows the release of our first sustainability report earlier this year.”
Michelle has worked for FCTG for 17 years and was formerly the company’s culture and employee engagement leader, a role that included oversight of the Flight Centre Foundation in Australia. FCTG has also recently announced five $30,000 grants in Australia from the Flight Centre Foundation to:
  • Escabags (escape bags for domestic violence victims)
  • Happy Paws Happy Hearts (animal therapy for young people)
  • Food For Change (farming for food relief) 
  • Little Wings (transport for children to treatments and doctors to rural communities); and
  • National Homeless Collective (more than 600 hygiene programs in First Nations communities and schools)
During her career with FCTG, she has also been involved in a number of sustainability-related issues and areas, including the development of the company’s Responsible Travel charter and the creation of a head office recycling and waste reduction program.
The appointment is effective immediately and comes as the company, which is a signatory to the United Nations Global Compact, ramps up its corporate social responsibility efforts. Diversity, equality and inclusion is a key focus area, with the company launching its Come As You Are campaign and enhancing its Reconciliation Action Plan (RAP) in Australia.
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