24/7 Emergency Support

We're available 24/7 to take care of your travel emergencies, please contact your dedicated Travel Expert directly during office hours.


When you book with Flight Centre Business Travel, we are here to help you wherever you are in the world, 24 hours a day, 365 days a year. Whether it be a travel emergency, or a last minute or unexpected change to your booking.


For urgent assistance outside of office hours, use the below guide on how to contact us in case of an emergency or if you need to make a change to your booking.
Emergency up to 24 hours

If you are currently travelling, or travelling within 24 hours

Call your usual booking office - your call will be redirected straight to our FCBT Emergency Assist team.
Emergency 24-72 hours

If you are travelling over the next 1-3 days

Email our priority FCBT Emergency Assist team: afterhours.fcbt@flightcentre.com.au
Emergency over 72 hours

If you are travelling in 3+ days

Please contact your Travel Manager during normal business hours

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