Michaela Pound

What I love about my job: I love being part of a company that is truly passionate about our people and our customers. I hear and witness amazing stories every day of people going above and beyond with their customer's and peers - there's nothing better than working with a team who love what they do!

Top Business travel tip: Stay loyal and consolidate your trips. You may receive discounts, exclusive benefits or even small gifts for staying at the same hotel, plus always try to maximise your airline loyalty program by booking with their affiliate hotel and car hire partners.

Favourite city and why? San Francisco - it's such a beautiful, colourful and vibrant city. The food is amazing, the neighbourhood's are quirky and the people are some of the best! Plus - it's a gateway to the gorgeous Vineyards in the Sonoma and Napa Valley!