Alison Sermanni

Big Red Group

Big Red Group

Flight Centre Business Travel has been providing travel services to BRG for the past 18 months. From our initial meeting, it was clear that we would be receiving a personalised service of an extremely high standard and we have not been disappointed.

The main advantages to our company are as follows:

  1. Advice and options
  2. Simplicity - assistance in planning more complex trips with multiple destinations
  3. Flexibility to hold flights while decisions are made and to change flights once booked
  4. Time-saving - the time saved within our company is immeasurable. There is now no necessity for online searching to piece together the best deals, or the time and effort needed to amend flights
  5. Corporate Account that allows monthly invoicing and costings
  6. Traveller Profiles options to allow after-hours assistance Flight Centre Business Travel obviously places a very high value on customer service.

They have exceeded our expectations and we have no hesitation in recommending them to potential clients.