Making recommendations, based on great customer service, is a pleasure. And so it is that I am happy to give my personal recommendation of Flight Centre Business Travel. AIPM has used FCBT for a number of years, providing an all-inclusive travel consultancy service for our small NFP. Although we are a small organisation, we are never made to feel anything other than their most important client. Our current consultant, Louis Miles, is an outstanding resource for us, as was his predecessor, Tara Couper. And when Louis is not available every member of his team can, and does, help us with our requests. I don’t know how they do it, but each consultant in Louis’ team seems to be across all our bookings as well! We depend on their expertise and knowledge and they never fail to deliver. A professional, friendly & more helpful team of travel experts you’d struggle to find. The Flight Centre Business Travel team always exceed expectations & are a pleasure to deal with. No travel issue is too big or small & they always manage to find a way to help you promptly. I highly recommend them to other travellers.